Bell Apartments Privacy Policy

Bell Apartments is part of the Bell Real Estate Ltd. This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

What personal data do we collect?

We collect your name, email address and/or phone number, but this is only if you complete a booking with us or fill out our contact form.

How do we collect your data?

Any data we keep has been directly supplied by yourself. We collect and process data when you:

Fill in our contact us form

Make an enquiry or booking via our online booking platform, Tokeet

Use or view our website via your browser’s cookies

How will we use your data?

Data is only collected so that we can:

Process your booking with us

Email you with confirmation and updates regarding your booking

If you agree, when Bell Apartments processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Bell Apartments stores your data on a secure server. We ensure data is processed fairly and lawfully and not kept for any longer than is necessary.We also use a third party booking system, Tokeet, to manage online bookings and your name, address, phone number and email address is recorded within that database.

Marketing

If you have agreed to receive marketing, you may always opt out at a later date via the unsubscribe button at the bottom of an email or by getting in touch.

What are your data protection rights?

Bell Apartments would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – you have the right to request Bell Apartments for copies of your personal data

The right to rectification – you have the right to request that Bell Apartments correct any information you believe is inaccurate. You also have the right to request Bell Apartments complete information you believe is incomplete

The right to be forgotten – you have the right to request that Bell Apartments erase your personal data, under certain conditions

The right to restrict processing – you have the right to request that Bell Apartments restrict the processing of your personal data, under certain conditions

The right to object to processing – you have the right to object to Bell Apartment’s processing of your personal data, under certain conditions

The right to data portability – you have the right to request that Bell Apartments transfer the data that we have collected to another organisation, or directly to you, under certain conditionsIf you make a request, we have one month to respond to you.

If you would like to exercise any of these rights, please contact us at:

E: bookings@bellapartments.co.uk

T: +44 (0) 1785 291203

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.For further information visit allaboutcookies.org

How do we use cookies?

Bell Apartments uses cookies in a range of ways to improve your experience on our website including:

Caching information to make form filling quick for users

Understand how you use our website

What type of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – we use Google Analytics to measure how you use the website so we can improve it based on user needs. We do not allow Google to use or share the data about how you use this site

Settings – these cookies remember your preferences and the choices you make, to personalise your experience of using the site

Essential – these cookies do things like remember your progress through our booking form to save you time

How to manage cookies?

You can set your browser  not to accept cookies, and the above website tells you how to remove cookies from your browsers. However, in a few cases, some of our website features may not function as a result

Privacy policies of other websites

The Bell Apartments website contains links to other websites. Our privacy policy applies only to our website. If you click on a link to another website, your should read their privacy policy.

Changes to our privacy policy

Bell Apartments keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 28th December 2023.

How to contact us

If you have any questions about Bell Apartments privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

E: bookings@bellapartments.co.uk

T: +44 (0) 1785 291203